Look me in the eye and I'll thank you

Look me in the eye: When laying me off. When giving me performance feedback. When saying I didn’t get the project. When stating that returns can only be made within 1 month from date of purchase. People avoid looking in the eye to keep from…

Understanding organizational politics

When you applied for a job, you probably had to go thru the assistant to get an appointment with the hiring manager.  The assistant is the influencer, the hiring manager is the decision maker.  It’s the same thing at the dentist’s office. …

Support network

Asking for help is a sign of strength.  It means that you’re secure enough to know when you need support to do something right.  A good manager will recognize this and embrace those people who have the confidence to seek support. And then…

Managing your career is linked to managing your work relationships

My colleague said “He just needs to trust me.”  She was talking about our boss and how he wasn’t supporting her idea.  I disagreed with her completely. She didn’t understand that it was her responsibility to develop a trust relationship…

Difficult decisions

Sales were low and we had to reduce overhead. I was bereft.  How could I lay people off with no warning?  Also, I didn’t feel that every step was taken to avoid it and therefore had conflicting feelings about senior management. Practically,…

No surprises or Can I trust you?

We’re not talking surprise party, we’re talking money.  Management wants to know that everyone is working in the same direction, that the money is being spent intelligently and each department will come in under or on budget, that people…

No room for interpretation

Ambiguity can be exhausting. “I think.”  Is the project done or not?  Is the deadline tomorrow or next month?  Please don’t leave room for interpretation because that builds mistrust and opens up the door for surprises, which nobody…

Saying sorry when you are

Just do it.  It’s the right thing to do.  Who cares if it’s received with a smug face or an unfriendly attitude.  Maintaining your integrity is way more valuable than protecting your ego. You never know, it might open up a new and wonderful…

Don’t take it personally

Truly the hardest part of working is not taking others actions or words personally.  Chances are they’re so busy looking at themselves they haven’t even considered how something might be interpreted by you. Try this out – assume it’s…

Trust your gut; the body doesn’t lie

This is a powerful statement that can help you in every area of your life.  Your heart is powerful, your head filled with smart and busy chatter, but the gut is strong and wise and tells you what you need to know- if you learn to understand…